Payment Policies
Payments are secured with us
How do I pay for a Texcutive purchase?
Texcutive offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Texcutive’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Online transactions (PAYTM), Gift Card, Cash on Delivery and Wallet to make your purchase. Texcutive also accepts payments through PAYTM account where you can use safe payment gateway of PAYTM for your purchase.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Texcutive?
There are NO hidden charges when you make a purchase on Texcutive. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹50 delivery charge is waived off on orders worth ₹500 and over.
What is Cash on Delivery?
If you are not comfortable making an online payment on Texcutive.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
Texcutive realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "MasterCard Secure Code" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website. The registration links for some of the banks have been provided below for easy reference:
| State Bank Of India | ICICI Bank | HDFC Bank | Punjab National Bank |
|---|---|---|---|
| Axis Bank | Corporation Bank | Andhra Bank | Bank of Baroda |
| Standard Chartered India | Union Bank of India | Central Bank of India | Citibank |
| Deutsche Bank | Dhanlakshmi Bank | IDBI Bank | Canara Bank |
| IndusInd Bank | Federal Bank | Kotak Mahindra Bank | Karur Vysya Bank |
| Oriental Bank of Commerce | South Indian Bank | Vijaya Bank |
Can I use my bank's Internet Banking feature to make a payment?
Yes. Texcutive offers you the convenience of using PAYTM for your transactions where you can use your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction. For know more about the listed bank for payments you can visit www.PAYTM.com.
Can I make a PAYTM on Texcutive through my mobile?
Yes, you can make PAYTM payments through the Texcutive mobile site and application. Texcutive uses PAYTM who further uses encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
How does 'Instant Cashback' work?
The 'Cashback' offer is instant and exclusive to Texcutive.com. You only pay the final price you see in your shopping cart.
How do I place Cash on Delivery (C-o-D) order?
All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the CAPTCHA text as shown, for validation.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
- • The maximum order value for C-o-D is ₹50,000
- • Gift Cards or Store Credit cannot be used for C-o-D orders
- • Cash-only payment at the time of delivery.